Privacy Policy

1. Introduction

At MoriGlow, your privacy is important to us.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our brand online.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our site.

2. Information We Collect

We collect information to provide you with the best possible shopping and wellness experience.

a) Personal Information

When you make a purchase, register an account, or contact us, we may collect:

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment details (processed securely via our payment partners)

b) Non-Personal Information

We also collect anonymous data such as:

• Browser type and version

• Device type (mobile, desktop, tablet)

• IP address (used for analytics and fraud prevention)

• Pages visited and time spent on site

c) Cookies & Tracking

Our website uses cookies to improve functionality, personalize content, and analyze traffic.

You can choose to disable cookies through your browser settings, but some features may not work properly.

3. How We Use Your Information

We use your data for the following purposes:

• To process and deliver your orders

• To send order confirmations, invoices, and shipping updates

• To respond to your inquiries and provide customer support

• To personalize your shopping experience

• To improve our website and products

• To send marketing emails (only with your consent)

We will never sell or rent your personal information to third parties.

4. Sharing of Information

We may share your data only with trusted third parties who help us operate our business, such as:

• Payment Gateways (e.g., Razorpay, Stripe, PayPal)

• Delivery Partners (for order shipping and tracking)

• Email Marketing Providers (for newsletters and offers)

All third parties are required to maintain the confidentiality of your data and comply with applicable privacy laws.

5. Data Security

We take your data security seriously.

Our website uses SSL encryption (HTTPS) to ensure that your personal and payment information is transmitted securely.

We regularly update our systems and restrict data access to authorized personnel only.

However, please note that no online platform can guarantee 100% security. You share your data with us at your own risk.

6. Your Rights

You have the right to:

• Access and review the personal data we hold about you

• Request correction or deletion of your data

• Withdraw consent for marketing communications

• Request data portability (where applicable)

To exercise these rights, please contact us at privacy@moriglow.com.

7. Email & Marketing Communication

We may send you promotional emails about new products, offers, or wellness tips.

You can opt out anytime by clicking the “Unsubscribe” link at the bottom of our emails.

We will continue to send transactional emails (order updates, receipts, etc.) even if you unsubscribe from promotions.

8. Third-Party Links

Our website may contain links to other websites (e.g., wellness blogs, partner brands).

We are not responsible for the privacy practices of those websites. Please review their respective privacy policies before sharing any information.

9. Children’s Privacy

Our website is not intended for individuals under the age of 16.

We do not knowingly collect or store personal information from minors. If you believe a child has provided us data, please contact us for immediate removal.

10. Data Retention

We retain personal data only for as long as necessary:

• To complete your purchases and support your customer account

• To comply with legal and tax obligations

• To resolve disputes and enforce agreements

Once the purpose is fulfilled, your data is securely deleted or anonymized.

11. International Data Transfers

If you access our website from outside India, your data may be processed and stored on servers located in India or other countries where our partners operate.

We ensure appropriate safeguards for international data transfers as required by applicable laws.

12. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations.

The updated version will always be posted on this page with the revised effective date.

Please review this page occasionally to stay informed.

13. Contact Us

For questions, feedback, or privacy-related concerns, please contact us at:

MoriGlow – Nature’s Purest Power

💚 Thank you for trusting MoriGlow.

We are committed to protecting your privacy as purely as we protect nature.